Mark & Diana - The Massey Team

“Mark Massey was professional and very helpful at each stage of our house sale. We will recommend him to our friends and neighbors. He is knowledgeable and experienced.”

“I would like to thank the Mark and the Massey group , for helping me with the purchase of my new home. They answered all my questions and concerns within a timely manner, they are very knowledgeable, honest, caring and straightforward. I would highly recommend, them to anyone who is looking for a new home.”

“Mark was incredible. He was quick to respond and very knowledgeable about the area.”

“They worked well for us moving into IL, coordinating the efforts being out of state, and helping us get workers for the place we bought. Well done.”

“Mark & Diana represented my family in the sale of our home. They were both friendly and professional. They assisted us with a fast-last minute relocation. We were so happy with our decision and their results. We received an offer on our home within 3 days. They made the process very stress-free during a chaotic time. Their communication and resourcefulness was excellent and they exceeded every expectation we had in the process. Their marketing analysis and plan was great, and the execution was perfect. They were quick to update us every step along the way. We would HIGHLY recommend the Massey Team to anyone buying or selling, especially when dealing with relocation. They were committed to delivering results in a timely manner. My family had never met the Massey Team before this process, and by the end we felt as if we had known them for years. They treat their clients with respect. When we needed resources for repairs or opinions, the Massey Team provided experienced, professional personnel to complete the work and make our family feel at ease. We realized we were in the best of hands quickly. Mark and Diana, my family thanks you for everything, and we believe we achieved the best desired results only because of our decision to list with the Massey Team.”

“Mark was easy to work with and listened to our requirements. His communication was prompt and complete throughout the whole process. He was helpful and very knowledgeable.”

“They were wonderful in every way from first showing to closing. Responsive, friendly, helpful. No complaints at all.”

“Mark provided accurate and timely information as the transaction was in progress. His contacts and resources were a benefit to the sell.”

“Excellent professional service. We would never buy or sell a home without Mark and Diana as our realtor.”

“Mark and Diana were absolutely amazing to work with! My wife and I were going through a corporate relocation and were provided multiple realtor options in the Metro-East. After the initial consultations it was clear that the Massey team was the most prepared to handle our home sale. Mark was a wonderful resource for all of our needs, providing guidance on how to handle all of the unique demands of being physically located away from our property while going through the process. They have the contacts and connections in the area to provide additional support for all that may arise during the home sale process. I would look forward to working with Mark and Diana again should our future bring us back to the Metro-East!”

“Mark and Diana were excellent to work with. We had a quick turnaround time in needing to get our house up for sale and they worked with us every step of the way. We couldn't have asked for a better process! This was our smoothest sale and closing process.”

“The Massey Team is the epitome of a dynamic duo! After working with a realtor from a different company for 70+ days, having only a handful of showings, minimal advertising, one open house and continuously being told that we would need to drop the price of our home in order to sell it, we realized our realtor wasn’t taking the job seriously and wasn’t looking out for our best interest. The previous realtor failed to check the home after each showing to ensure the lights were off, the house was left in order and doors were secure. We had recently moved out of state and returned to the house a few times to find it in disarray. It was no wonder the house wasn’t selling. The realtor wanted us to drop the price by $25K within the first 7 days! We ended up dropping it by $15K. We did have one offer that came in at $60K lower than the new selling price. Our realtor thought it was a great offer. After a few conversations with the realtor, we knew we needed to part ways. Upon our move from Illinois to Ohio, we found realtor that really went out of her way to ensure we were purchasing the right house to fit our family’s needs… and wants. We had never worked with Berkshire Hathaway prior to our move to Ohio. Having such a great experience with the Ohio realtor, we had explained to her the issues we were having with our realtor in IL. She reached out to her counterparts in IL and asked for the name of the “BEST” realtor in the southern Illinois. She then passed us the phone number to Mark Massey from The Massey Team. We met with Mark the day after we fired our previous realtor and knew from that very first conversation that he was our guy! After the initial walk through with Mark, he made a couple of little suggestions that would give our home that “WOW” factor he saw it possessing. He recommended taking new photos to truly showcase our home. We discussed the selling price, and he agreed our previous listing price was spot on and recommended we not lower it! It was “perfectly priced to sell!” The Massey Team/Berkshire Hathaway's advertising is impeccable! Not only do they advertise on the normal realtor sites, but also various social media platforms. They know how to get the word out! We made the recommended upgrades and within the first day of the house being back on the market, there were more showings that day than we had in the 70+ days with the previous realtor. Mark made selling our home a priority… he made US a priority! He made sure to check the house after each showing to ensure it was ready for the next. Within a week of the house being back on the market, Mark called to let us know we had an offer. WITHIN A WEEK!! And… not only was there an offer, but it was over asking with a closing date just around the corner. I cried… seriously, I blubbered like a child! No words could express how thankful we were to the Massey Team for making it happen. After we accepted the offer, Mark took care of the rest. There were some very minor things the new buyers requested to have done (add a couple screws to a pipe, have the chimney flues cleaned, paint cans removed from the garage, etc.), and Mark was immediately on the phone with vendors, making it all happen. He was AMAZING! There are not enough words in the dictionary to express how incredible our selling experience was with The Massey Team! They are true professionals that possess the upmost care for their clients, and it shows. Thank you, thank you, THANK YOU Mark and Diana Massey! Just when our hopes were diminishing, you appeared and saved the day! My husband and I are both Air Force retirees and have passed the good word to our military community that if they are looking to buy or sell in southern Illinois or northeast Missouri… The Massey Team is the team to see!”

“I am a real estate investor and have dealt with a number of agents. Mark is the most professional and competent agent I have ever dealt with. I recommend him to all my family and friends.”

“Mark was very patient and willing to work with us on all issues. He was well-informed regarding the markets in all areas we were interested. I would definitely use Mark again and will recommend him to anyone needing a real estate agent.”

“Class act - would recommend.”

“We have worked with Mark & Diana. They are always a pleasure to deal with. They know the market well and are full of helpful advice. Mark even did a couple virtual walk through for us as we were coming from out of state.”

“They were really easy to work with. Diana’s personality is off the charts. Mark is so easy going and if you have any worries he’ll take care of it. Will use again if I sell again”

“Very helpful and professional”

“Mark was very professional and helpful throughout the process. Thanks Mark”

“Outstanding Performance”

“Mark and Diana handled all the details that can make selling a house so stressful so we could focus on our move. They listened to our concerns and walked us through the process and tailored it to our needs as much as possible. It’s also evident that their network and client base help move things along and find a buyer. Can’t recommend them more highly!”

“As a relocation it was very nice to have a realtor that is so knowledgeable of the area. Mark did a wonderful job of helping us identify homes that were within the parameters of our search. As we toured houses he gave honest feedback on the pros and cons of each property and was instrumental in a successful negotiation of our final purchase. Diana is a gem and a pleasure to be around and offer great advice.”

“Mark Massey was a true pleasure to work with. He was honest, patient and extremely helpful. Buying and selling can be stressful, but, Mark knows how to eleviate the anxiety and guide you to success. Whether you are buying or selling Berkshire Hathaway is the way to go!! Thank you for everything you did for me!!”

“I thoroughly enjoyed the experience of working with Diana and Mark. The are current, professional, friendly and most importantly confident in the process--the entire buying process was easy as falling off a log. They know the area and the market and are familiar with the properties in your range. I did a considerable amount of computer searching, then Mark led me to the house I purchased. I have told friends about them and their abilities. When I decided to move, I called them and I have friends in this business that I could have called--they are the total package--Don Bowles”

“Mark was very honest, to the point and on top of things. We had multiple offers within the first weekend of the house being on the market. We had a long distance sale and he went the extra mile arranging for our closing to be done in our new home state. We would definitely recommend him to our friends.”

“They were awesome. Plus, they sold our home, along with helping us buy our Condo. Very professional and have already recommended them to someone. Thank you!”

“Very professional and extremely responsive. They provided invaluable assistance in preparation for the sale, the sale as well as the closing process. Truly a very great association to have the Massey's handle the sale”

“I had quite an ordeal selling my house. It was relatively expense and therefore attracted a limited market. The Masseys were my 4th agents in the process. The previous agents invested varying degrees of energy Nd interest in selling my home one was energetic but not successful. The others were mostly order takers. When I chose the Masseys I met with Mark and he was very direct in his suggestions regarding how my house could be more attractive to a potential buyer. We followed his advise. The house, which had been on the market for almost 18 months, sold approximately two months after the Masseys took charge of the marketing and sale. I am very grateful for the professionalism, effort and personal interest they took in the sale of my property. I highly recommend the Massey team and consider them the best real estate professionals in our area.”

“Mark made himself available to show us homes whenever we asked, which was extremely helpful since we were living 300 miles away while trying to find a home in Edwardsville. On the very few occasions he was unable to show us places at a moment's notice, his father and co-worker, Ted helped us. Mark and Ted are both a wealth of knowledge regarding the Edwardsville area. In addition to helping us find a great home, they also provided us with outstanding referrals for doing some remodeling. I would highly recommend Mark and Ted to someone looking to buy or sell their home.”

“Listed our home for sale with Diane & Mark. Home sold much faster than the average market, and for very close to asking price. Process was smooth, and they were knowledgeable about the area.”

“Very knowledgeable about the houses and the community. No high pressure sales. Made the house hunting experience very enjoyable. No complaints. I would highly recommend them to anyone.”

“My husband and I relocated from Wisconsin to Illinois due to a job promotion. Mark made house hunting from a different state easy! He sent us listings, was extremely knowledgeable about what areas had the best school districts and resale value, and even met with us multiple times on weekends to show us houses. Mark and Diana made us feel 100% confident that we were buying a great home in a great area for a great price!”

“We would not be in our house today if we would have had any other agent! Mark and Diana were extremely knowledgeable, helpful, patient and kind. They have a deep understanding of the process and really made it painless for our family. I would highly recommend them to anyone who is buying or selling their home!”

“Mark and Diana walked me through selling my house. They were kind, understanding and so patient when I changed the plan to a short sale. They are extremely familiar with the area. In addition, they are knowledgeable of the process and made it so simple for me. I am so thankful that someone recommended them to me. You will not regret choosing them to help you with the buying/selling process!”

“Diana and her team were exceptionally helpful during our home buying process. They took the the time to meet with my wife and I whenever necessary to ensure we had adequate opportunity to explore the market. Thier deep understanding of the area was a real asset when comparing homes and locations. They were easy to talk with, listened closely to our needs, and sought solutions for us during each step of the home buying experience.”

“Mark and Diana Massey provided us with a superb service. They were very professional and worked very hard to get us the best deal. They were able to complete the whole selling process in two months. We will recommend Massey team to all our friends, family and anyone in the market for buying or selling a home. Thank you for a wonderful experience.”

“The Massey Team has sold several properties for me in the past. They have always shown a level professionalism and local knowledge that is typically not seen. It's not even a question if I will use them on my next sale...they will definitely get the job!”

“Mark and Diana were outstanding in both the selling of one house and the purchase of another. They were professional, efficient and always available for help or questions. I would highly recommend them for any real estate transactions.”

“Mark did a great job work with us to find us a good home in the southern Illinois area.”

“They are both great!”

“Mark and Diana were very helpful from the beginning to the end of the process.”

“We have really enjoyed working with Mark. He helped us buy our first home 12 years ago, and then when we were ready to move, most recently helped us both sell that house and buy our new one. Considering how many clients he has had in the time since when he was first our realtor, we were so impressed that he still remembered us and our first home! He really knows us as people and has a great sense of our preferences. When looking for our new home(s) we would joke that he was our “reality check” for what work we could handle doing on a house, and what houses were truly worth what they were asking- his perspective was invaluable. He was very responsive throughout all the complicated transactions he helped us through in the past few months and I can’t imagine trying to do all that on our own. We would definitely recommend working with him.”

“They were both very professional and great to work with. Anytime I had a question or concern they were available to answer my questions. Mark went above and beyond and is the best realtor!! Highly recommended.”

“Mark is the best!! Kind, thoughtful, thorough n professional. So glad I got to work with him!!”

“Mark was outstanding. Very prepared and professional. I would highly recommend Mark and Diana for any real estate transactions.”

“We love working with Mark and Diana! They’re easy to work with and extremely professional. Would highly recommend them to anyone looking to sell or buy a home.”

“Mark was amazing to work with! We could not have asked for someone more attentive and always there and ready when we needed him. He was patient with us in finding a house that best fit us. We will highly recommend him and Diana to anyone both are so nice and caring!!”

“We would not have trusted the sale of our home of 30 years to anyone else! Both Mark and Diana are the epitome of professionalism and attention to detail! From pre-listing meetings and advice through the closing, they both made sure all aspects of the sale were in order and that we knew how everything was progressing. The Massey Team is the BEST! Bill & Jeanna Supple”

“Mark was great, he stayed ahead of everything we needed during our search and our buying experience. He made sure our questions were answered and any concerns we had were addressed immediately.”

“Mark is an exceptional agent. No mistakes. Everything is handled in a professional and competent manner. Highly recommend him. He has helped us purchase numerous homes and we wouldn’t use anyone else.”

“Mark was great to work with. He was always prompt, attentive, and went the extra mile.”

“Both Mark and Diana were professional, knowledgable, and helpful in every way. I felt comfortable knowing they were handling this process for me. I would highly recommend them!”

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“Mark and Diana Massey made our house buying experience as smooth and easy as it could possibly be. We were buying in a difficult market and it took a while to find what we wanted, but they were very patient with us and helped us find a house we really love. We highly recommend them.”

“Excellent communication, Mark was really on the ball at all times with our transaction. I will highly recommend Mark to all my friends.”

“Mark is very easy to work with. He is very knowledgeable & quick to answer questions. And he is quick to resolve any issues that might come up.”

“From the day we signed a contract for The Massey Team to list our home and throughout 6 offers, accepting a contract, and until the day we closed, Mark was communicating all the way. We were very pleased with his experience, professionalism, communication and friendliness during our time selling our house. We definitely recommend The Massey Team.”

“Mark was very helpful and extremely good at promoting the house, sold immediately after we put it on the market. He stuck with us and was helpful during the house preparation, even going out of his way to run over and unlock the door for a contractor when we weren’t able. Thank you Mark.”

“Mark is a wonderful person and fantastic real estate agent. He went over and above every single time we had questions or concerns. Every property that we asked to see, we saw. Always we felt comfortable and well taken care of. I would recommend Mark over and over again.”

“Mark and Diana immediately got on the same page as us providing us with options ideal for our family. In this market it’s easy to get discouraged by They stayed vigilant in showing us home after home that we loved. We finally sealed the deal with ours and couldn’t be happier. Thanks you two!”

“I worked with Mark for my company relocation. He was very helpful in the process for preparing to visit and was in tune with what I was looking for. I enjoyed my experience looking at potential homes and found a wonderful home that I now happily reside in. Thank you, Mark! I highly recommend him to anyone looking for a home!”

“I am very pleased with the service I received. from Mark Massey. The whole process was seamless. From the day I first called to request his service to help us sell our house he has been ready and eager to answer all my questions and gave us advice that made it easier to sell the house. He also helped us select the staging company and Andrea was exceptional. We had to be out of town and he was able to handle everything remotely and seamlessly. He arranged the showings and he got an offer after the first day of showing I cannot say enough good things about his professionalism, his pleasant disposition and efficiency. I will not hesitate to highly recommend him and his company to all my friends and colleagues in the Edwardsville/Glen Carbon area. Thank you Mark for all your hard work.”

“Mark was very pleasant to work with. He went the extra mile to get the house closed in a record 24 days, despite several setbacks with the title company and lender, at no fault of him. We will also say that this was also a relocation deal for both the seller and us, so there was a lot more involvement and legwork from Mark. He is extremely knowledgeable of the Madison County area and showed us around on our home finding trip. We were purchasing from out of state, but he made everything a breeze. He also assisted with utilities setup through Berkshire Hathaway's program. We would definitely recommend Mark to our friends and family and would use him for future real estate transactions. Unfortunately, we didn't get to work with Diana on this property directly, but she was very friendly and made us feel at ease with our out-of-state move.”

“Mark was the only person in the home buying process that explained the next steps. My dude and I would be so lost without him!”

“We worked with Mark for our relocation. During our home finding trip, Mark had generated nice booklets with the houses we would be viewing. He was very organized and chauffeured us around. There were a lot more houses to see than we originally thought. Mark was very accommodating even when we asked to see a home for the third time. After our offer was accepted, Mark was there 24/7 to answer any and all questions we had until close.”

“Mark knows what he's doing, and does an excellent job. He was friendly, professional, and attentive throughout the entire home buying process. He communicated frequently to let us know what the next step was, and was able to answer any questions that we had along the way. I don't think this job could be done any better, or the process made any easier. Thanks Mark!”

“Very professional, diligent and courteous.”

“My husband has used Diana Massey as his realtor for his previous home purchases in the area and I can see why. She and her son are joy to work with and they were on top of everything regarding our home purchase. I would highly recommend them to anyone looking for the best realtor.”

“The service and dedication to making this as pain free as possible was wonderful. We were kept informed every step of the way and they handled almost every aspect of sale. I am very appreciative for the excellent service and the prompt and thorough responses to questions or concerns.”

“I actually worked with Diana’s son- Mark Massey. He is simply amazing and I could not have asked for a better realtor. He was never pushy, understood my needs, was very efficient, approachable and negotiated for all that I requested. I was a first time home buyer and appreciated his patience with all my questions. Overall Mark is very dependable and I will surely use him again for all of my future real estate needs.”

“Mark was great. Made it a simple process.”

“We are so fortunate to have found Mark Massey when we moved to St Louis! Mark was easily the best realtor we have ever worked with. We never felt rushed during showings, and Mark was always willing to work with our schedule. He traveled near and far to help us with our home search. And with the competitive market and the housing shortage, it took us nearly a year to find our dream home, and Mark was very patient with us throughout that journey. There is no doubt that Mark had our best interests at heart, and without his guidance we would have never been able to score our dream home! We consider him a true friend! Thank you for everything, Mark!!”

“Very knowledgeable and professional. Made the process of buying a home easy. Really felt like they had our best interest at heart.”

“Mark was amazing to work with, made the home buying experience joyful, in a time where houses are selling faster then you could even look at them, he kept us in the know for what’s new and available, showed us what’s available and we ended up with the perfect home and location for our family. Thank you so much for all your hard work”

“After a bad experience with a previous realtor, we were lucky to work with Diana and Mark! They were excellent to work with and extremely knowledgeable/helpful! I would highly recommend.”

“I thoroughly enjoyed the experience of working with Diana and Mark. The are current, professional, friendly and most importantly confident in the process--the entire buying process was easy as falling ...”

“Mark was very honest, to the point and on top of things. We had multiple offers within the first weekend of the house being on the market. We had a long distance sale and he went the extra mile arranging ...”

“They were awesome. Plus, they sold our home, along with helping us buy our Condo. Very professional and have already recommended them to someone. Thank you!”

“Very professional and extremely responsive. They provided invaluable assistance in preparation for the sale, the sale as well as the closing process. Truly a very great association to have the Massey's ...”

“I had quite an ordeal selling my house. It was relatively expense and therefore attracted a limited market. The Masseys were my 4th agents in the process. The previous agents invested varying degrees ...”

“Mark made himself available to show us homes whenever we asked, which was extremely helpful since we were living 300 miles away while trying to find a home in Edwardsville. On the very few occasions he ...”

“Listed our home for sale with Diane & Mark. Home sold much faster than the average market, and for very close to asking price. Process was smooth, and they were knowledgeable about the area.”

“Very knowledgeable about the houses and the community. No high pressure sales. Made the house hunting experience very enjoyable. No complaints. I would highly recommend them to anyone.”